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Three young professionals collaborating over a laptop in a modern office space with laptops and coffee.

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.
  • How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

Call us at 714-369-8197 to speak with an expert now.

What Our Clients Say About Us

Go to Vendor

ShiftCS has served as our technology "go to" vendor for several years. Their knowledgeable experience has been instrumental in upgrading our equipment and software throughout our company. Their staff is very reliable and available to assist or just answer questions.

Sherie Brooks

Proficiency Capital, LLC

Extension of our Practice

Justin and the ShiftCS team is an extension of our practice. His team is very reliable and knowledgeable. We can rely on ShiftCS for their IT services and advice.

Carmen Hayes

Pacific Pediatric Cardiology Medical Group

Quality and Consistency

I have used Shift Computer Services for over 10 years and have found them to be trustworthy, reliable, and extremely knowledgeable. It is great to have them think about what is best for us and NOT what will make them the most money. We have used them for various computer hardware and telephone...

I have used Shift Computer Services for over 10 years and have found them to be trustworthy, reliable, and extremely knowledgeable. It is great to have them think about what is best for us and NOT what will make them the most money. We have used them for various computer hardware and telephone equipment purchases and services. They are a top-notch company. A high-quality IT company with excellent service and honest people.


Greg Kennebeck

PromedSI

Trusted Partner

I have been using Shift Computer Services for over 10 years now for two of my businesses and personal IT support. The staff is quick, reliable, extremely knowledgeable and trustworthy, which is important in today's society and for the successful operations of your business. Shift Computer...

I have been using Shift Computer Services for over 10 years now for two of my businesses and personal IT support. The staff is quick, reliable, extremely knowledgeable and trustworthy, which is important in today's society and for the successful operations of your business. Shift Computer Services is a high-quality IT company that offers straight forward solutions pricing for excellent services. I would recommend them to just about anyone.


Stephen Reese

Executive Vice President
GreenWave Products, LLC

A Trusted Technology Solution Provider

Shift Computer Services consistently provides top notch support and services to keep our busy shop up and running. Whenever an issue arises, ShiftCS is quick to respond and resolve our issues. Over the past 12 years my experience with ShiftCS has been 100% positive. They provide reliable and...

Shift Computer Services consistently provides top notch support and services to keep our busy shop up and running. Whenever an issue arises, ShiftCS is quick to respond and resolve our issues. Over the past 12 years my experience with ShiftCS has been 100% positive. They provide reliable and consistent support, communication and follow through. Justin and his staff have the values you look for in a business partner: integrity, honesty, great work ethic, with a positive and friendly attitude. I trust and value our relationship and feel as though we are friends rather than just my IT vendor.


Chris O’Dell

Sessemo

Excellent Service and Peace of Mind

For over 15 years, ShiftCS has provided our firm with excellent service and peace of mind. As the firm has grown, we have counted on ShiftCS to help us expand, they have always been there for us, whether creating expanded services or resolving problems with same-day efficiency. After years of...

For over 15 years, ShiftCS has provided our firm with excellent service and peace of mind. As the firm has grown, we have counted on ShiftCS to help us expand, they have always been there for us, whether creating expanded services or resolving problems with same-day efficiency. After years of struggling with IT and phone technical service providers, ShiftCS has removed all that anxiety. We trust them, they get it done, they are always there when we need them.


Michael McGuire

Attorney
California Elder Law Center

Reliable and Trusted Partner

We have been working with Shift Computer Services for over 10 years. They are always responsive, professional, and extremely knowledgeable. Shift keeps our firm operational and secure. I highly recommend their service and support.

Patti Smith

Office Manager
Weisz & Santagata, LLP

Part of the team

ShiftCS has been a huge help to get us into the 21st century with our computer systems. They have become a huge part of our team here at Austin/Jones Corp. They have been very responsive when we need help. We have not had anything that they were not able to figure out. They have been very easy...

ShiftCS has been a huge help to get us into the 21st century with our computer systems. They have become a huge part of our team here at Austin/Jones Corp. They have been very responsive when we need help. We have not had anything that they were not able to figure out. They have been very easy to work with and very professional in the computer IT field. I would highly recommend them for all business computer needs. We would not be the company we are today without their help.


Steve Jones

Austin/Jones Corp

True 24/7/365 Protection and Availability

I sleep soundly at night knowing that our company data and line of business applications are secured and backed up with a proven solution. For over five years, Shift Computer Services' full-service Business Continuity / Disaster Recovery service has saved our company from several server crashes...

I sleep soundly at night knowing that our company data and line of business applications are secured and backed up with a proven solution. For over five years, Shift Computer Services' full-service Business Continuity / Disaster Recovery service has saved our company from several server crashes and allows us to recover data reliably and quickly in the event of corruption or deletion. ShiftCS has become a true business partner who works with us through a wide range of IT needs, whether it be a late-night power outage emergency or establishing and migrating to a new domain. They provide real solutions to myriad of business problems and offer great insight into new and emerging technologies.


Donald Adams

Avalon Laboratories
Nordson Corporation